Evidence and extent
Ask what confirms bed bugs and which rooms, furniture and adjoining areas were inspected. Ask what would cause the scope to expand.
- Can you show me the evidence?
- How did you decide the room scope?
- Could this be a lookalike?
Method and safety
Ask which methods and authorised products are proposed, why, and who can be present. Request written preparation, re-entry, ventilation and cleaning instructions.
- What must leave the room?
- What should not be cleaned afterwards?
- How are children, pets and aquariums handled?
Follow-up and failure conditions
Ask when the next review occurs, what activity may be expected meanwhile and which observations trigger an earlier call.
Read warranty exclusions before paying. A warranty tied to impossible preparation or no documented follow-up is not a substitute for a plan.
Sources and further checks
Open the source before acting on information that may change, including council services, prices, tenancy rules and product labels.