Who runs this site
Digital Grove Ltd, a company based in the United Kingdom, runs this site. It publishes guides, blog articles and city pages about bed bug help. It also runs the contact form, where you can ask for a bed bug professional to get in touch. As a result, the site is both an information source and a way to reach a professional.
We fund the site by passing enquiries to pest professionals. We do not publish ranked lists of contractors, and we do not endorse any contractor. However, you should know that funding link, so we state it here. The privacy page explains what happens to the details you send, and the about page gives a short overview of the site.
How the enquiry form fits with the guidance
We write the guides to help you judge a proposal, whoever sends it. For example, the questions to ask guide works as well for a firm you find yourself as for one we pass your enquiry to. Sending the form does not commit you to a visit or a treatment.
We do not approve or vouch for the professional who receives your enquiry. We also do not imply any availability or connection to a firm until that firm contacts you. Use the guide to finding a bed bug exterminator to check any firm, however it reached you.
Evidence rules
We take health statements from the NHS. Safety statements come from HSE guidance and product labels. For treatment claims we use trade-body advice from BPCA, public-sector practice and peer-reviewed research.
Each claim links to a source you can open. We treat prices as dated examples, never universal quotes, and the cost guide says so beside every council figure. We do not publish a private-market average because we found no reliable UK source.
Council claims and dates
Council services change, so we open each council's own page and note the date we checked it. For example, our Birmingham area guide and Glasgow area guide show the wording we found in October 2026. Where we could not confirm a claim, we leave it out or say that we could not check it.
Our post on whether councils treat bed bugs works the same way. If a council page now says something different, tell us through the contact form and we will check it. Every guide shows the date of its last update, so you can see how fresh it is.
Claims we reject
We do not publish invented reviews, made-up technician counts, guaranteed rankings or cure claims that lack a written method and conditions. We also avoid headline prices that hide what the work includes. If a source does not support a statement, we change the statement, because an unsupported claim helps nobody.
For the site's analytics, we use Google Analytics only if you choose Accept on the consent banner. Our post on bed bug bites shows the style we aim for, with a source for each health claim. Meanwhile, the editorial rules above apply to every guide, post and city page.
Frequently asked questions
Does this site recommend a particular exterminator?
No. We do not rank contractors, and we do not endorse any firm. We pass your enquiry to a pest professional who covers your postcode, but you should still check their scope, insurance and follow-up terms.
How is the site funded?
We fund it by passing enquiries to pest professionals, and Digital Grove Ltd runs it. However, the funding does not change the rule that every claim needs a source. If a source does not back a statement, we remove it.
Who writes and checks the guides?
Digital Grove Ltd publishes them. Each guide cites its sources, and the date of the last update appears under the heading. We re-check council pages and prices when we update a guide, because they change.
How do I report a mistake?
Send a message through the contact form and say which page and which statement you mean. Name the source you checked if you can. We will review it and correct the page if the source supports your point, since accuracy matters more than pride.
Sources and further checks
Open the source before acting on information that may change, including council services, prices, tenancy rules and product labels. Each link below goes to the organisation that publishes the original guidance.