Who runs the site
Digital Grove Ltd, a company based in the United Kingdom, runs this site. The company publishes the guides, blog articles and city pages, and it also runs the enquiry form. So when a page says "we", it means Digital Grove Ltd.
We are not a pest control company, and we do not send technicians to homes. Instead, we explain how inspection, treatment and follow-up should work, so you can judge any proposal you receive.
What the site covers
The guides cover finding a bed bug exterminator, what affects the cost, questions to ask and treatment methods. There are also notes for landlords and for hotels and businesses. Each guide shows the date of its last update under the heading.
The area pages describe what twelve UK city councils say about bed bugs, with a link to each council's own page. Meanwhile, the blog answers narrower questions, such as who pays when a tenant finds bed bugs.
How we check what we publish
Every claim should link to a source you can open, such as the NHS, GOV.UK, HSE, a council or a pest control trade body. We treat prices as dated examples rather than quotes. Our editorial standards set out these rules in full, including the claims we refuse to publish.
If you spot a mistake, tell us which page and which statement you mean. We will check the source and correct the page if the source supports your point.
How the site is funded
We fund the site by passing enquiries to pest professionals. However, we do not rank contractors, and we do not endorse any firm. That funding link is the reason we state it plainly here and on the editorial standards page.
What happens to your enquiry
The contact form asks for your name, phone number, postcode and the kind of help you need. We record the enquiry and pass it to a bed bug professional who can contact you about inspection or treatment. Sending the form does not commit you to a visit, a quote or a treatment.
We do not vouch for the professional who receives your enquiry. Therefore, check their inspection plan, insurance and follow-up terms with our guides before you agree to anything. The privacy policy explains what we keep, for how long and how to ask for deletion.
How to reach us
The quickest way to reach us is the contact form. Use it for a bed bug enquiry, a correction or a privacy request, and say which one it is. We read every message, although we cannot give medical or legal advice.